FAQs

Why an Ultrasonic Humidifier for your Cigar Humidor? Active humidification is the way to go in our opinion. Introducing water into your space in a vaporized form creates more even distribution and saturation. An Ultrasonic Humidifier needs room to work so make sure you have at least 100 square feet of space. While our systems can work in slightly smaller spaces, we would like to talk with you about your configuration before you purchase a unit.

Why do I need a controller for my Humidifier? The humidifier needs a device to turn it on and off. The controller is used to do this. The controller will have a humidity setting and when your room reaches the set point, the humidifier will turn off. When the humidity falls below this set point, the humidifier will turn on again. This process repeats 24/7. If you plugged the humidifier directly in the "wall", it would run 24/7 and likely over-humidify your space.

Do your Humidifiers have direct Feed for water? Yes, both of our humidifiers come with a 1/4" fitting for a water line. Both humidifiers actually require direct water and are very difficult to fill manually.

Why is there White Dust everywhere in my Humidor? The white dust is calcium that has been introduced to the space from a humidifier and then settles as it dries on the shelving and products in your room. A Reverse Osmosis water filter will remove minerals from your water and eliminate the white dust.

How often should I clean my Ultrasonic Humidifier? We recommend every 3-6 months BUT that varies from installation to installation. All humidifiers will accumulate "gunk" in the bottom of the water tank. This pink or clear slime comes from the air that passes through the humidifier, not the water feeding it. The dirtier your air is, the more frequently you will have to clean the unit.

How do I clean my humidifier? This is the easy part... Unplug the humidifier from the controller. Turn off the water feed and disconnect the line from the fitting on the back of the humidifier. Remove the 3 screws from the top of the discharge head. Take a soft plastic bristle brush and brush the top of the silver misting plate. Brush the sides around the misting plate, the walls and under the float valve. Take care not to bend or reposition the float valve. Dump the water and rinse once with clean water until the gunk is gone. Some customers add a tiny amount of bleach or vinegar to the water when cleaning to aid in killing the bacteria. Only use a small amount if you do this. The more you use, the more your space will smell like bleach or vinegar.